Information

What facilities will you find in your room? what can you borrow from us? What currency will we accept for your stay with us? Will your four-legged friend be welcomed to stay with us? We have answers ready for virtually all your questions. If you can’t find the right answer in our FAQ section, we will fix it immediately. Just let us know.

Car on the wall - Information
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FAQ

Rooms

How many rooms can I book?

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You can book up to 6 rooms for a single date.

Are towels and linen available in all room types?

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Yes, towels and bed linen are commonplace in all room types.

In what currency can I pay for my stay?

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You can pay in CZK or EUR.

Can I store my luggage at the front desk and still enjoy Prague before departure?

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Yes, you can store your luggage at the reception for up to 7 days from your check-out date.

We are two adults and one child. Is it possible to have an extra bed in the room?

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Yes, there is a cot available in the hotel rooms and rooftop suites.

Is there laundry onsite?

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Yes, all our guests are welcome to use our laundry facility.

Is there a safe available in the ho(s)tel?

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Yes, you can store your valuables in a safe at reception. The service is free of charge, we only require a refundable deposit for the loaned key.

Is it possible to see a doctor nearby?

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Yes, we will gladly call a doctor to the ho(s)tel upon request. You may pay for their services both in Euros and in Czech crowns.

Can I borrow a hair dryer, an iron or a power adapter?

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Yes, all the listed items can be borrowed at reception.

What items will I find in the bathroom?

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In all types of bathrooms you will find soap, shampoo, towels and toilet paper.

Is there a fee for using the lockable cabinets in hostel rooms?

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You do not pay anything, lockable cabinets can be used for free in our hostel rooms.

Can I stay in your ho(s)tel with my dog?

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Yes, we will be happy to accommodate you and your pet in select rooms.

Do you have rooms for the disabled?

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Yes, MEET ME 23 offers accommodation for the disabled. The lift is available to meet your needs.

Are the hostel dorms mixed or separate?

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The hostel dorms are mostly mixed but there two female-only dorms available.

Do the rooms have their own bathroom and toilet?

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Yes, all rooms, including hostel rooms, are equipped with a bathroom and toilet.

Do you have different question? Contact us.

Common facilities

Can I enjoy the common facilities with friends who are not staying at the ho(s)tel?

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Yes, you can use the common facilities even with friends who are not staying with us.

How many 3D printers are there and how can they be used?

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At MEET ME 23 you will find one 3D printer on which you can print out a Blueman souvenir.

Is the use of the common facilities restricted in any way?

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No, these rooms are available, as well as the reception, 24 hours / 7 days a week.

Are there computers available?

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Yes, you can use one of our two computers for guests.

Is the library accessible to all guests? What books can I find there?

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Yes, the library is open to all and you can find books of different genres and languages. There is something for everyone who wants to relax with a book.

Do any interesting events take place in the ho(s)tel?

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Yes, we organise, for example, exhibitions or interesting lectures in the common rooms.

Do you have different question? Contact us.

Boarding in MEET ME 23

Is breakfast included in the room price?

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No, breakfast is charged separately. For a full breakfast it is 6 EUR, for coffee / tea + sweet pastry it is 2 EUR.

Do you also offer vegetarian, vegan and gluten-free meals?

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Yes, you can find such meals at MEET BEER too.

Is there a kitchen available within the common facilities? Can I cook my own food there?

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No, it is not possible to cook your own meals in our ho(s)tel. But we will be happy to serve you at our MEET BEER restaurant.

Can I bring food and drinks into the ho(s)tel?

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Yes, you are free to bring in food and drinks.

Do you have different question? Contact us.

Payments

What’s your cancellation and refund policy?

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It depends on the type of booking. For more information, we recommend contacting the reception at +420 601 023 023 or by e-mail at info@meetme23.com.

How can I pay for my stay?

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You can pay for your stay in cash or by card at the time of check-in (in Czech crowns or Euros) or you can pay for your stay in advance.

How can I cancel my reservation?

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It depends on the type of booking. For more information, we recommend contacting the reception at +420 601 023 023 or by e-mail at info@meetme23.com.

Do I have to pay a reservation fee?

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No, you do not pay any reservation fees.

How can I change the type of my room and the time of arrival/departure?

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It depends on the type of booking. For more information, we recommend contacting the reception at +420 601 023 023 or by e-mail at info@meetme23.com.

Is it possible to pay with bitcoins?

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No, you can pay for your stay in Czech crowns or Euros.

Does the price include tax?

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Yes, listed prices always include VAT.

How long in advance can I cancel my reservation free of charge?

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It depends on the type of booking. For more information, we recommend contacting the reception at +420 601 023 023 or by e-mail at info@meetme23.com.

Do I need a credit card to make a reservation?

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Yes, you will need a credit card to complete your reservation.

Do you have different question? Contact us.

Check-in, check-out

When can check-in at MEET ME 23? What time is check-out?

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In the hostel dorms, check-in/out is possible anytime (24/7). In the hotel rooms, you can check-in starting at 2 p.m. on the day of booking, and you must check-out no later than 10 a.m.

Is there a fee for a late check-out?

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Yes, there is a late check-out fee of 20 EUR / 500 CZK.

Can I store my luggage in the ho(s)tel before I check-in or after I check-out?

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Yes, you can store your luggage at the reception.

How long can I store my luggage with reception?

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You can store your luggage at reception for a maximum of one week after check-out.

How can I contact reception in case of an emergency?

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You can contact us by phone at +420 601 023 023 or by e-mail at info@meetme23.com.

Do you have different question? Contact us.

General / Other

Is it possible to borrow a map of Prague?

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Yes, you can plan your trips around Prague during a virtual flight over the city, and at reception you may borrow both maps and a navigation device.

Is MEET ME 23 non-smoking?

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Yes, MEET ME 23 entirely smoke-free. An outdoor smoking area is available for our smoking guests

Can I learn about MEET ME 23 news on Facebook or Instagram?

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Yes, you will find us on Facebook, Instagram and Tripadvisor as MEET ME 23.

Can I have mail or a parcel delivered to the ho(s)tel?

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Yes, parcels or letters may be delivered to the reception without any problems.

Can I buy public transport tickets at the ho(s)tel?

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No, but you can buy all the tickets needed at the Main Train Station, which is just a few steps from the ho(s)tel.

Do you have different question? Contact us.

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Contact us

Washingtonova 1568/23, 110 00 Prague 1, Czech Republic
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